Terms and Conditions

Last updated: May 2026

1. Introduction

Welcome to Eazy Living Co. ("we", "us", "our"). By accessing our website at www.eazylivingco.store and placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before purchasing.

2. About Us

Eazy Living Co. is an online retailer based in the United Kingdom. For any queries, please contact us at support@eazylivingco.store.

3. Eligibility

You must be at least 18 years of age to purchase from our store. By placing an order, you confirm that you meet this requirement.

4. Orders & Payment

  • All orders are subject to availability and confirmation.
  • We accept payment via the methods displayed at checkout.
  • Prices are displayed in GBP (£) and include VAT where applicable.
  • We reserve the right to cancel or refuse any order at our discretion.

5. Delivery

  • We aim to dispatch orders within 1–3 business days.
  • Standard UK delivery typically takes 3–5 business days after dispatch.
  • Delivery times are estimates and not guaranteed.
  • Risk of loss or damage passes to you upon delivery.

6. Returns & Refunds

We accept refunds, replacements, or returns for items that arrive damaged, defective, incorrect, or missing parts. Claims must be submitted within 30 days of delivery with supporting photographic or video evidence.

We generally do not accept returns for change of mind. However, non-defective return requests may be considered within 7 days of delivery at our discretion. Approved returns must be unused, in original packaging, and authorised prior to return shipment.

Customers are responsible for return shipping costs unless otherwise required by law. Original shipping fees, customs charges, and handling fees are non-refundable.

Customers located within the European Union may still be entitled to a 14-day cooling-off period under applicable consumer laws.

7. Faulty or Damaged Items

If your item arrives faulty, damaged, incorrect, or missing parts, please contact us within 30 days of delivery at support@eazylivingco.store.

Depending on the issue, we may offer:

  • A replacement

  • Reshipment of missing parts or accessories

  • A partial refund

  • A full refund

Minor cosmetic issues or packaging damage caused during shipping that do not affect product functionality may not qualify for refunds or replacements.

If tracking information confirms successful delivery, refunds or replacements may not be automatically approved unless sufficient evidence of delivery issues is provided.

9. Intellectual Property

All content on this website, including images, text, and logos, is the property of Eazy Living Co. and may not be reproduced without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Eazy Living Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy

Your personal data is handled in accordance with our Privacy Policy, which can be found on our website.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.